Practice 2:
Communicate as a Coach
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From Burnout to Breakthrough
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Raise the Bar. Raise Your People.
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Today’s leaders are under immense pressure to do it all.
But it’s not their job to have all the answers or to solve every problem themselves. Instead, it’s their job to help other people develop their inherent potential.
By asking thought-provoking questions, listening with intent, and acknowledging others’ successes, leaders can build stronger connections and effectively coach their direct reports to find new solutions, generate creative ideas, and take action to maximise impact.
Put the “LEAD” in “LEADER”
Whether you’re a new manager or you’ve been in a leadership role for a while, coaching a direct report can sometimes feel intimidating or overwhelming. Using the LEAD Coaching Framework provides a guide for leaders to discover or share information with team members, empower their direct reports to take initiative in finding effective solutions, and support them in their next steps.
Telling reinforces dependency; coaching develops capability.
The 6 Critical Practices
Align Purpose & Performance
Ensure your team feels motivated to contribute their best efforts by helping them understand how their role and goals connect to a compelling, meaningful purpose.
Learn MoreCommunicate as a Coach
Tap into your people’s potential by asking, listening, and guiding them to become independent thinkers and problem-solvers by building capability, trust, and ownership.
Delegate to Elevate
Leverage everyone’s strengths, bridge gaps, assign stretch work, and establish accountability to help team members build autonomy and essential skills for success.
Learn moreUse Feedback as Fuel
Create a powerful learning engine with a proven feedback framework that helps leaders and teams accelerate performance together.
Learn moreGain, Don’t Drain, Energy
Become a self-renewal role model for your team by eliminating common energy drainers and embodying revitalising behaviours for long-term effectiveness.
Learn moreLeverage 1-on-1s to Win
Using what you’ve learned, hold high-value 1-on-1s consistently with each team member to strengthen relationships and drive clarity, commitment, and sustained results.
Learn moreHelp your leaders coach their teams to develop their skills, find new solutions, and drive meaningful outcomes.
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